Organizations have lots of equipment and problems but when there is no systematic approach to resolve those issues, organizations can suffer from huge…
Managing an organization's customer support is not a simple job because customer behavior changes from time to time. The helpdesk system for …
Incident management is one of the pillars of an organization. It specializes in processing helpdesk issues …
Incident can be said to anything that hackles the business continuity. Being in the IT services, we call IT incident to any …